COMMON QUESTIONS:

“where do I BRING MY BIKE?”

…EMC is fully mobile! We come to you & either carry out the repair there and then or take the bike back to the unit if it needs extensive work. Tier 3 services include a full disassembly & chemical clean, often we prefer to carry this out at the unit.

“can you have a look at multiple bikes?”

… YES PLEASE! EMC offers big discounts if multiple bikes are being repaired on the same appointment.

Rather than paying for X2 Tier 1 services at a total of £70, we’d charge something like £45 for both! Please let us know upon booking/contacting so that adequate time can be blocked for the longer appointment.

““how can i take better care of my bike?”

Chains and cassettes being prematurely worn is almost always caused by too much lubricant & not cleaning it. Youoften ask how they can take better care of these parts to make them last longer: Degrease & lubricate properly! adding more and more lubricant will clog up & wear things down much faster. Tier 3 servicing includes a full clean.

EMC offers a product that includes a degreaser & lubricant in the same packet. This can be purchased upon booking as an added extra.

(Muc-Off Dry / wet lube, TDF Degreaser, nitrile gloves & cloth)